Accessibility statement

Zefort is committed to making its service accessible, in accordance with the European accessibility act (EAA). This accessibility statement applies to the zefort.com website.

Accessibility status

The service is partially compliant with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 level AA and EN 301 549. Non-compliance with the requirements and exceptions to the requirements are listed below. 

Non-accessible content

Zefort is actively working to meet Web Content Accessibility Guidelines (WCAG) 2.1 level AA and the technical requirements of EN 301 549, as referenced in the European accessibility act (EAA). The changes below are based on our July 2025 accessibility audit. More audits will follow in autumn 2025.

The content listed below is non-accessible for the following reason: Non-compliance with Web Content Accessibility Guidelines (WCAG) 2.1 level AA and EN 301 549.

Zefort Sign

  • When signing or approving, scanned files are not accessible with screen readers. Use files that originated as Word or PDF instead.

Forms and templates

  • Embedded content does not have descriptive titles, making it unclear for screen reader users. (WCAG 4.1.2)
  • Text and background colors of labels marked with error do not have enough contrast, making them difficult to read. (WCAG 1.4.3)
  • Error handling in forms is unclear. Focus does not move to the field with certain validation errors and screen readers do not announce the problem. (WCAG 3.3.1, 3.3.3, 4.1.3)
  • In template forms, the document area is incorrectly announced and extra technical details are read aloud. (WCAG 1.3.1, 4.1.2)
  • On the Thank You page, the confirmation message is not automatically focused or read by screen readers. (WCAG 2.4.3, 2.4.7)

Recent key improvements

Zefort Sign

  • Users navigating with a keyboard can access a ‘Skip to main content’ link at the top for faster navigation.
  • Dialogs, buttons and other elements like help text include ARIA labels for screen reader support.
  • SMS authentication now allows more time, improving the experience for everyone.

Preparation of this accessibility statement

This statement was prepared on 11 July 2025. 

The content of the service was assessed internally to determine compliance the European accessibility act (EAA).

The statement was last reviewed on 1st of October 2025.

Feedback and contact information

Have you noticed an accessibility issue on our website? Please let us know so we can correct it as soon as possible. 

Contact us by email: support(at)zefort.com. 

Please include the page and a description of the issue in your message.